Designing the Decision Contact
Senior instructional design · performance consulting · learning systems

Most training proves a course was finished.
I design for the thing that happens after.

Because learning isn't measured by what happens inside the course. It's measured by the decisions people make when it matters.

57 Courses
audited and captioned to close every caption gap library-wide
1 in 2 Learners
reached beyond the workplace through patient-navigator and advocate education
0 11 Resources
built from the ground up to standardize how L&D creates learning
Featured cases
Flagship case · HRIS platform launch

Onboarding 412 employees onto a brand-new HRIS in two weeks.

The organization was replacing its entire HRIS while the interface changed until launch. I led a three-person ID team and built the design system that kept the project on schedule.

Read the full case study →
Diagram of the layered design system used for the HRIS onboarding rollout
Case in progress · AI & Copilot training

Turning an SME outline into two AI training modules people can actually use.

Given only a topic outline, I transformed SME content into a complete learning experience for a two-module series on AI fundamentals and Microsoft Copilot.

Read the full case study →
control panel of course buildout
The Visual Side of Learning
Watch the reel

Systems Thinker

I start with the behavior, not the course. The course is the last step, not the first. I uncover what's driving performance before designing what changes it.

Visual Designer

I design the full learning experience, from illustrations and interactions to motion and visual systems that make complex ideas easier to understand.

Strategic Partner

I work with stakeholders to solve the right problem before we build the solution. Success isn't measured by completion rates. It's measured by what people do differently afterward.

Amber put everything I had imagined and so much more into this project.

E. Carter, Upwork Client

She blends top-tier technical ID skills with natural leadership and reliable project management.

L. Mooney, Team Manager

Let's Work Together
I'm the person you bring in when the learning challenge is messy, high stakes or still taking shape. I figure out the system, align the people and design the solution.
Get in touch